From our founding 10 years ago, our mission has remained unchanged: help solve CMO's most challenging problems across the customer lifecycle—acquire new customers at scale, grow their value over time and keep them longer. The tools, talents and techniques have evolved, but the commitment to helping clients win is stronger than ever.
Meet the Connected Consumer.
Today's consumer is more connected than ever. With almost constant access to Internet at home and on the go, consumers are able to find the information they want whenever and wherever. Digitally empowered, they demand navigating the evolving path to purchase through multiple digital touch points. They're following an increasingly complex, multi-channel path to conversion. When marketers are savvy and tuned in to their customers' behavior, they get optimal results. That's where we come in.
90% of consumers expect companies to have mobile apps that help manage their product or service experience.
80% of consumers wish that companies provided more helpful information on their websites for self-help, ratings and reviews.
72% of consumers wish more companies offered the ability to interact with them via SMS.
62% of consumers are more likely to purchase a product if they see a company responding to consumers on community sites.